Ritzo Casino and the conditions behind its offers

The company's registration number is 155090, and the terms of use are governed by the laws of Curaçao. If a translation of the terms and the English text ever disagree, the English text prevails.

The name appears as Ritzo, Ritzo Casino or Ritzo.com, among other spellings. Before anything else, check who may join: the terms list the countries where an account cannot be created, Canada (Ontario) among them, and every player must be over the legal gambling age where they live.

Here is the ladder on the first deposit, as the terms print it. The other four steps follow the same idea with their own figures.

On the second step the scale runs from 125% up to C$36 on a C$15 deposit to 130% up to C$195 on C$75. The third, fourth and fifth steps pay only free spins below C$150. The minimum deposit also rises late in the package: C$25 for the fourth step and C$75 for the fifth.

Top figures need C$150+ per deposit. Min. deposit C$15 for steps 1–3, C$25 for the 4th, C$75 for the 5th. Cash bonus 45x, 39x or 37x by deposit size. Max bet C$8. 18+ | T&Cs apply.

Most welcome spins carry no wagering, with two exceptions: the 50 spins from a C$150+ first deposit are wagered 37x, and the spins from the lowest third-deposit tier 45x. Spins must be activated within 24 hours of landing in your balance.

Two limits apply to what the package can pay out. Winnings from the first and second bonus stop at 5x the deposit, and spin winnings at C$75. Requesting a withdrawal before the package is complete also ends your claim to the welcome bonuses you have not reached yet.

• C$8 a bet. That is the ceiling while a bonus is active, and it includes bonus buys, bought bonus rounds and doubled bets.
• Slots count in full. Slots count 100% toward wagering, eligible instant games 10%, roulette 5% outside live dealer games, and other games nothing.
• Some games are closed. Live dealer games, table games and jackpots can't be played with an active bonus.
• No saving rounds for later. Holding back free spins or bonus features until the wagering is done can cost every winning.
• One offer per person. One bonus per person, family, address, IP address and device, among other identifiers.
• You may decline. Any bonus can be refused, or cancelled before its wagering is met.

Bonus money lasts 7 days after activation. If the wagering isn't finished by then, the bonus and what it won are removed. You can also ask for a withdrawal halfway through; the bonus and its winnings go, and only the remaining funds can be withdrawn. Unused bonuses can't be switched on after a withdrawal request.

Wagering contribution per the bonus terms: slots 100%, eligible instant games 10%, roulette 5% (not live dealer), other games 0%. 18+ | T&Cs apply.

Monday brings 25, 40 or 65 free spins depending on the deposit, starting at C$30. Wednesday pays 30% up to C$400 and the weekend 40% up to C$500, both from C$15 and both wagered 45x. Thursday gives 88 free spins from C$15. Tuesday adds 40 free spins a day for three days in a row.

Minimum 5 deposits. Max bet C$8. Free-spin winnings wagered 45x and capped at C$75. Wednesday and weekend winnings capped at 3x the deposit. 18+ | T&Cs apply.

The Loyalty Club has 101 levels. Every C$20 wagered on eligible real-money slots earns 1 comp point, while table games and live casino earn none. Rewards come as free spins, up to 2,834 across the program, with lower wagering at the higher stages.

Coins are a separate currency for the Bonus Shop. 5% of every deposit goes to your coin balance, and bets earn 1 coin per C$1500. Play fills your loyalty progress bar; coins buy rewards in the shop.

Loyalty free spins must be activated and used within 7 days of credit; max win capped per stage. Bonus Shop: 3 purchases per 24 hours. 18+ | T&Cs apply.

Expect paperwork before the first payout. The first withdrawal after registration needs a copy of an identity document. Verification can take up to 72 hours after all documents arrive, longer if extra checks are needed. Documents go up on the site or to [email protected], within 30 calendar days of the request.

The papers the terms ask for include a colour copy of a passport or driver's licence, the card used with its middle six digits and CVV hidden, and a utility bill no older than 3 months. A selfie holding your ID may also be requested.

Refunds run on their own clock. A request is considered only within 24 hours of the transaction, or within 30 calendar days if someone else got into your account, and never once the deposit has been played.

Two clauses catch people out. Money deposited but never played can't be withdrawn, and if your real-money bets are under three times the deposit, a commission of up to 10% may be withheld. Up to 3 withdrawal requests can be open at once.

Limits per the T&Cs: CAD 1500 per transaction and per day, CAD 30000 per month. A processing fee may also be charged. 18+ | T&Cs apply.